The action signal of anger, annoyance, resentment, or rage is a powerful emotion. Its source is feelings of hurt that have not been dealt with. This action signal tells us that one of our important standards, or rules, has been violated by ourselves or someone else.
1) Realize you may have misinterpreted, and the person you believe has “broken your rules” may not even know they’ve broken them.
2) Realize that your rules are not necessarily the “right” rules (sometimes that’s hard to do).
3) Interrupt the anger by asking yourself such questions as “In the long run, is it true that this person really cares about me? What can I learn from this? How can I communicate the importance of my standards?”